Hostmate · AI for real hosts
Hostmate AI: Your 24/7 Automated Guest Support Team
Created by hosts who understand the grind, Hostmate AI is the industry's top messaging automation software. It connects to your PMS, using your property details to provide personalized, high-quality support.
Demo Villa Phuket
Host
• 👆 Tap for details!Property Facts
What Hostmate knows
- No smoking inside
- No pets allowed
- Quiet hours after 10pm
- Check-in: 3pm, Check-out: 11am
Message your host
Typical response time: under a minute
Interested in learning more?
Try chatting real properties
Chat with these real Airbnb properties using Hostmate AI
Watthana, Bangkok
5BR · Near BTS · Pet Friendly
Karon, Phuket
2BR · Pool · Near Beach
Chalong, Phuket
4BR · Private Pool · Garden
Phuket, Thailand
3BR · Sea View · Infinity Pool
Watthana, Bangkok
5BR · Near BTS · Pet Friendly
Karon, Phuket
2BR · Pool · Near Beach
Chalong, Phuket
4BR · Private Pool · Garden
Phuket, Thailand
3BR · Sea View · Infinity Pool
Watthana, Bangkok
5BR · Near BTS · Pet Friendly
Karon, Phuket
2BR · Pool · Near Beach
Chalong, Phuket
4BR · Private Pool · Garden
Phuket, Thailand
3BR · Sea View · Infinity Pool
Host with ease while Hostmate handles:
Guest Questions
From check-in times to local recommendations, Hostmate handles it all with instant, personalized responses based on your property details. Available 24/7 in any timezone so guests never wait.
Troubleshooting
WiFi not working? Can't find the parking spot? Hostmate guides guests through step-by-step solutions to common problems, reducing the need for you to intervene.
Issue Escalation
Not every guest message needs your attention. Hostmate knows when to handle things automatically and when to alert you—like for emergencies or complex requests that truly need a human touch.
Hostmate doesn't take a break, so you can.
How Hostmate works
From inquiry to confirmed stay
Keep your voice, let the AI handle the busywork. Every step is tracked in the agent timeline, and you can jump in whenever you want.
Connect properties
Sync facts and live availability from your PMS.
Reply quickly to guest questions
Guest email or chat, Hostmate replies on time in all timezones
Flag important message
Hostmate alerts you directly when urgent issues come up
Ready to try?
Log in, connect your properties, and send a test inquiry.
Hostmate is live with email OTP (Mailgun) and property-aware replies. Your inbox, but calmer.