Hostmate respects your privacy. This policy explains what we collect and how we use it.
We collect account details (email), property facts, bookings, and guest messages you choose to sync, plus technical logs to operate the service.
Data is used to generate replies, stream agent updates, and improve reliability. We do not sell your data.
We share data with processors required to deliver the product (e.g., email provider, cloud hosting). They are bound by contractual confidentiality.
We use industry-standard controls to protect data. No system is perfect—please notify us of any suspected issues.
We retain data as needed to provide the service and comply with obligations. You may request deletion of your account data.
You can opt not to connect certain data sources, and you may disable email sending at any time via your provider settings.
We may update this policy; we will post updates here. Continued use means you accept the changes.
For questions or requests, contact us at support@hostmate.chat.